FREE standard shipping on all orders within the US

Shipping & Returns

SHIPPING

Standard US shipping is always FREEEEEE!!! YAAAAY!!!

All items will ship out Monday-Friday (with the exception of holidays) within 24-48 hours of the order being placed.  

They will be shipped out USPS First Class Mail or Priority Mail, depending on the weight of the package.

Once the item is shipped you will receive a tracking number.  

Please allow 7-10 business days for arrival.

Once the package leaves our hands we have no control over the shipping and delivery.

We are not responsible for lost or stolen packages.  Please contact your local post office, if a package is missing and tracking states that it was delivered. 

INTERNATIONAL SHIPPING

Unfortunately, we do not offer international shipping at this time.

 

REFUNDS, STORE CREDIT, EXCHANGES

***This policy only applies to online purchases, call us at  (925)820-8367 for our in-store exchange/store credit policy**

Returns

Please email us at customerservice@ellajboutique.com if you would like to make an return.

Items must be returned within 14 days of delivery.

You are responsible for shipping costs.

Refunds will be processed within 1-2 business days

Please allow up to 3 business days for the refund to show up in your account.

Items must be unworn, unwashed, unaltered,in sellable condition.  All tags must be attached.  

Final Sale

-Sale

-Clearance

-Accessories

-Undergarments (Bralettes, bras, Etc)

-Swimwear

-Bodysuits

Exchanges

Please email us at customerservice@ellajboutique.com regarding an item you would like to exchange.